Enterprise Ready

Security and privacy at Harumi

Harumi is built with security at every layer—from our cloud infrastructure and development practices to privacy, monitoring, and compliance.

Last updated: July 2026

Harumi is built with security at every layer—from our cloud infrastructure and development practices to privacy, monitoring, and compliance.

Last updated: July 2026

Security

Built for enterprise trust

Built for enterprise trust

Our security and compliance program is built on documented policies, continuous monitoring, and recognized security frameworks.

ISO 27001 - In progress

We are building our information security management system (ISMS) in alignment with ISO 27001 best practices. This includes documented security policies, risk assessments, asset management, and continuous improvement of our security controls.

SOC2 Type II - In progress

We are actively undergoing our SOC 2 Type II audit through Vanta. Our security program includes documented policies, continuous monitoring, access controls, risk management, and employee security training aligned with the SOC 2 Trust Services Criteria.

LGPD & GDPR

Harumi processes personal data in accordance with the Brazilian LGPD and the European GDPR. We implement appropriate technical and organizational safeguards to protect customer data and support our customers' privacy obligations.

Controls

How we protect your data

How we protect your data

Our security program combines secure AWS infrastructure, strong access controls, continuous monitoring, and secure software development practices to help protect customer data and maintain platform reliability.

Secure Infrastructure

Secure Infrastructure

Hosted on AWS's secure, resilient cloud platform.

  • Secure network architecture

  • Monitoring and centralized logging

  • Automated backups and disaster recovery

  • Least-privilege access to production

Access control

Access control

Least-privilege access to systems and customer data.

  • Role-based access controls

  • Multi-factor authentication

  • Periodic access reviews

  • Immediate offboarding removal

Secure development

Secure development

Security integrated into the software development lifecycle.

  • Peer code reviews

  • CI/CD workflows

  • Dependency and vulnerability monitoring

  • Timely issue remediation

Monitoring and incident response

Monitoring and incident response

Alerting to detect potential security events.

  • Security event monitoring

  • Defined response procedures

  • Investigation and containment

  • Post-incident reviews

Business continuity

Reliable Availability

Business continuity

Processes supporting resilience and availability.

  • Regular backups

  • Disaster recovery planning

  • Infrastructure redundancy via AWS

  • Ongoing availability monitoring

Trusted Vendors

Trusted Vendors

We evaluate vendors that process customer data against their security practices, compliance posture, and operational reliability before adoption and periodically thereafter.

We evaluate vendors that process customer data against their security practices, compliance posture, and operational reliability before adoption and periodically thereafter.

Encryption

All communication between users and the Harumi platform is protected using HTTPS and TLS 1.2 or higher.

  • TLS 1.2+ for data in transit

  • Secure communication between users and our platform

  • Encryption at the transport layer

Encryption

All communication between users and the Harumi platform is protected using HTTPS and TLS 1.2 or higher.

  • TLS 1.2+ for data in transit

  • Secure communication between users and our platform

  • Encryption at the transport layer

Encryption

All communication between users and the Harumi platform is protected using HTTPS and TLS 1.2 or higher.

  • TLS 1.2+ for data in transit

  • Secure communication between users and our platform

  • Encryption at the transport layer

Encryption

All communication between users and the Harumi platform is protected using HTTPS and TLS 1.2 or higher.

  • TLS 1.2+ for data in transit

  • Secure communication between users and our platform

  • Encryption at the transport layer

Support

Talk to our security team

Talk to our security team

If you have questions about our security program, privacy practices, or compliance efforts, we'd be happy to help.

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Responsible disclosure

Responsible disclosure

Found a vulnerability? We investigate all legitimate reports promptly.

support@harumi.io

If you believe you've discovered a security issue, please report it responsibly. We investigate all legitimate reports promptly and work to resolve confirmed vulnerabilities as quickly as possible.

support@harumi.io

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Questions

Questions about our security program

Questions

About security, privacy, or compliance practices.

security@harumi.io

Need documentation or have questions about our security controls, privacy practices, or compliance program? Our team is happy to assist.

security@harumi.io

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One of 10 Most Innovative Brazilian Startups of 2025, According to KPMG

Harumi is one of the 2025 edition of the Global Tech Innovator Brazil award list, as most sophisticated innovations in the country's tech ecosystem.

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Let's optimize your planning decisions

Talk to our experts about how AI, optimization models, and our platform can help you make better decisions across demand, supply chain, and production planning.

By submitting the form, you are agreeing to our Privacy Policy

One of 10 Most Innovative Brazilian Startups of 2025, According to KPMG

Harumi is one of the 2025 edition of the Global Tech Innovator Brazil award list, as most sophisticated innovations in the country's tech ecosystem.

Contact

Let's optimize your planning decisions

Talk to our experts about how AI, optimization models, and our platform can help you make better decisions across demand, supply chain, and production planning.

By submitting the form, you are agreeing to our Privacy Policy

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